Ponerology 101: Snakes in Suits
by Harrison Koehli Sott
http://ponerology.blogspot.com/,
May 5, 2010
"Ponerology: division of theology dealing with evil; theological
doctrine of wickedness or evil."
The criminal psychopath has been observed and studied for almost
a century. But except for a short mention by Cleckley, the idea
of a successful psychopath - ordinary by almost all external standards
- has remained shrouded in that pervasive "conspiracy of
silence". As this series progresses, it will become clear
why this is the case and what exactly are the ramifications of
such a dangerous gap in knowledge and awareness. So far the only
in-depth presentation of the problem of successful psychopaths
has been Paul Babiak's and Robert Hare's book Snakes in Suits,
published in 2006. The book is essential reading, and has the
potential to save your life, literally. The information it contains
is universal and can be applied to interactions on any social
level.
Babiak, as an industrial and organizational psychologist, encountered
his first corporate psychopath in 1992. By studying operators
like "Dave" in the corporate environment, Babiak not
only brought into focus the methods by which psychopaths infiltrate
and ascend the corporate ladder of success, he shattered previous
illusions about what was and wasn't possible for psychopaths to
accomplish. Many in the industry thought psychopaths wouldn't
be able to succeed in business. They thought that psychopaths'
bullying and narcissistic behaviors would be off-putting to potential
hirers, and that their abuse and manipulations would inevitably
lead to failure within the company. In fact, the so-called "experts"
couldn't have been more wrong. They seemed to have neglected the
uncanny ability of psychopaths to present an image of extreme
normality, and even excellence, to their victims. And that is
what we are to them: victims, potential "marks", suckers.
Against the prevailing beliefs and hubristic
assumptions, Babiak found that psychopaths were readily accepted
into the management ranks of prominent companies, and were even
experiencing career success.1 Their extreme narcissism was apparently
mistaken as a "positive leadership trait", and the murky
morality and internal chaos typical of the mergers, acquisitions,
and takeover environment seemed perfect for their type. Not only
would they do well under the pressure - not having the ability
to feel fear or stress - the potential personal rewards were too
great to refuse, for the business and the psychopath. As Babiak
put it, "the lack of specific knowledge about what constitutes
psychopathic manipulation and deceit among businesspeople was
the corporate con's key to success."2 Ironically, the very
traits sought by corporations and other powerful entities are
often the ones that do bring about their inevitable demise (witness
the fall of Bernie Madoff, Enron, Nazism). And they are the traits
we have been conditioned to see as ideal. For example, through
the "rose-colored glasses" of those who do not know
better, conning and manipulative become "persuasive"
and "influential"; coldhearted behavior and lack of
remorse become "action oriented" and the "ability
to make hard decisions"; fearless and impulsive become "courageous"
and "high-energy"; lack of emotions becomes "strong"
and "controls emotions".3
In short, when we call a psychopath "persuasive
and courageous" we should actually be charging a commission
for doing the psychopath's PR for him, because that is all it
is. It's like selling bleach and calling it holy water! On paper
these qualities may look promising, but as coworkers, and especially
as bosses, psychopaths are domineering, intimidating, frightening,
and dangerous. Quick to take credit for others' work and to hire
and fire employees on a whim, they tolerate only praise, are extremely
short-sighted, and genuinely lack the insight that makes a good
leader. One psychopath, described by Babiak, was "unwilling
and perhaps unable to acknowledge that any of her decisions could
have any negative consequences for the business."4 Even when
leading superficially "normal" lives, psychopaths still
cause problems in ways that fly under the radar of the law - economically,
psychologically, emotionally.
How do they do it? By analyzing corporate
cons, Babiak discovered the basic methods psychopaths use to operate
in a hierarchical, corporate environment. But no matter in what
environment the psychopath finds himself - a romantic relationship,
a corporate strategy, a planned heist, an election campaign, a
political coup ... the list of possibilities is endless - he uses
the same, three-phase "Assessment - Manipulation - Abandonment"
routine on his victims. In the first phase, the psychopath assesses
the value of his "ally" and potential patsy - what he
or she can do to further the psychopath's aims. Psychopaths are
experts at identifying and pushing others' "buttons",
their "likes and dislikes, motives, needs, weak spots, and
vulnerabilities."5 Others' strengths are utilized and weaknesses
exploited. Next, the psychopath uses messages carefully crafted
for the specific target, utilizing information gathered in the
Assessment Phase. He then adapts his manipulation to accommodate
any new feedback from the target in order to maintain full control.
As Babiak and Hare write:
They often make use of the fact that for
many people the content of the message is less important than
the way it is delivered. A confident, aggressive delivery style
- often larded with jargon, clichés, and flowery phrases
- makes up for the lack of substance and sincerity in their interactions
with others ... they are masters of impression management; their
insight into the psyche of others combined with a superficial
- but convincing - verbal fluency allows them to change their
personas skillfully as it suits the situation and their game plan.
They are known for their ability to don many masks, change "who
they are" depending upon the person with whom they are interacting,
and make themselves appear likable to their intended victim.6
Sounds an awful lot like the work done
by intelligence agencies, doesn't it?
Psychopaths also use a variety of manipulation
techniques, for example, gaslighting. When told a lie often enough,
and with seemingly absolute certainty, normal people tend to doubt
their own perceptions. "Amazingly, more often than not, victims
will eventually come to doubt their own knowledge of the truth
and change their own views to believe what the psychopath tells
them rather than what they know to be true."7 In this phase,
the psychopath ruthlessly exploits his victims, using them to
acquire money, position, control, and power. When a person has
ceased to be useful, they are discarded in the final, Abandonment
Phase. Loyal to none, this often has devastating effects on those
who were deceived by the psychopath's façade of lies and
"good intentions". Whether a spouse who has been drained
emotionally, an old woman whose bank account has been emptied,
or a "friend" whose connections have finally paid off,
the psychopath inevitably throws them out and moves on to the
next target.
Within the corporate world, Babiak identified
a more elaborate five-phase variation of this dynamic. First,
psychopaths use their charm and gift of gab to feign leadership
qualities, thus gaining entry into the company. Once hired, they
identify possible targets and rivals among coworkers - from talented
but naïve peers whose work can be stolen to secretaries who
control access to important executives - in the assessment phase.
Babiak describes the four groups of people that psychopaths employ
in their games. Pawns are ordinary coworkers who have "informal
power and influence", and who are deftly manipulated by psychopaths
into wanting - or needing - to support and please them. Patrons
are high-level individuals with formal power. By developing rapport
with patrons, psychopaths secure protection from the attacks of
lower-level workers who see through the mask. Patsies are pawns
who have lost their usefulness and have thus been discarded. Lastly,
organizational police are individuals like auditors, security,
and human resources staff who are more experienced in detecting
manipulation in the work place.8
In the third, manipulation phase, psychopaths
create and maintain their "psychopathic fiction", setting
up positive disinformation about themselves and negative disinformation
about others using the network of pawns, patrons and "useful
idiots" that they create. By creating conflict among the
other employees, they divert attention away from themselves, preferring
to operate behind the scenes and above the storms that they create
and manage. In the confrontation phase, psychopaths discard rivals
and pawns (now patsies), frequently using techniques of character
assassination, framing, and other tactics using so-called "facts"
that deviate significantly from the truth. They get away with
this by relying on the highly placed patrons with whom they are
now cozy. And in the final, ascension phase, they ultimately unseat
their patrons, taking for themselves the positions and prestige
of those who once supported them.9 In the psychopath's game, people
exist solely to be manipulated, and he pursues his aims at any
cost, even if that means backstabbing everyone who supported him
in his ascent.
Interest in corporate psychopaths has
risen significantly in the last decade, largely due to the publicity
of corporate frauds and scandals like Enron in 2001 and Madoff
in 2009. Oddly, given the number of political scandals and their
striking similarities to their corporate cousins, the idea that
psychopaths infiltrate governments - with disastrous results -
has yet to receive the attention it deserves. In fact, the political
massacres that are occurring today - the dark aspects of human
history that both fascinate and repel us - and the corruption
that inevitably leads to them, have their roots in the presence
of psychopaths in positions of power and influence.
Psychopaths can be found in prison for
all sorts of violent and predatory crimes against individuals,
including white-collar crime. University programs, academic societies,
conferences, professional textbooks and manuals, all exist to
get a handle on the problem and aid in prevention of these sorts
of crimes. But what about their role in crimes against humanity?
I haven't been able to find one academic paper examining the role
of psychopathy in politics, whether in so-called democratic systems
or overt dictatorships. Just as researchers at first doubted the
ability of psychopaths to succeed in business, and the problem
remained unexamined, the problem of psychopathy in politics remains
steadfastly ignored. Political scientists refuse to look at psychopathy,
and psychopathy experts refuse to look at politics. The results
of such blindness are evident in history - and the present - for
anyone to see. Genocides, dictatorships, state-sanctioned torture,
"war without end", political assassinations, death squads,
corruption, blackmail, spying on civilians, "state secrets",
illegal "espionage", and on and on.
The situation is odd, considering the
fact that experts have made it increasingly clear that psychopaths
can occupy prominent positions in all professions: law, business,
medicine, psychology, academia, military, entertainment, law enforcement,
even - and perhaps especially - politics. As Babiak and Hare explain
it, "Many [psychopaths] do manage to graduate from college
or obtain professional credentials, but in most cases it is less
through hard work and dedication than through cheating, getting
others to do their work, and generally 'working the system.'"10
Bernard Madoff
The Madoff case offers a great many implications
concerning not only the Wall Street in general, but the political
scene as well. Interestingly, the list of his victims lacks any
US banking names or other serious institutional investors, who
normally require the type of information that Madoff's firm kept
off limits. In fact, the business was suspected as a fraud for
nearly a decade, with evidence of misconduct from as far back
as the 70s. And yet serious investigations were held off until
his sons turned him in. Many knew for years, but remained silent,
allowing Madoff to continue the scheme that would ruin thousands.
Conveniently, Madoff's niece was married to a senior compliance
official at the Securities and Exchange Commission in 2005 and
Madoff himself bragged about his close relationships with SEC
regulators. Madoff's firm had close ties to Washington's lawmakers
and regulators, with Madoff sitting on the board of the Securities
Industry Association, and Madoff's brother sitting on the board
of the Securities Industry and Financial Markets Association (SIFMA).
In Creswell's and Thomas's piece for the New York Times, a close
associate of Madoff's relates that "He once mentioned to
me that he spent one-third of his time in Washington in the early
1990s, late 1980s."
Not only was Madoff's fund a perfect money
laundry for potential co-conspirators, he was protected by his
close ties to the "organizational police" of the SEC
and his domineering control over his employees. "Nobody left
because they could never get another job that paid as well as
this one. Some people, after his arrest, speculated that it was
kind of like hush money; nobody asked any questions because the
Madoffs were nice, protective, generous." (The Daily Beast)
According to Babiak and Hare, "The level and intensity of
psychopathic intimidation often keeps those who have been abused
from coming forward."11 By controlling underlings and wooing
regulators, Madoff protected himself from exposure. It was only
after his arrogance got the better of him that it all fell apart.
But Madoff is only a symptom of a systemic
problem that affects humanity from the level of interpersonal
relationships to heights of political control. The "garden-variety
psychopath" maneuvers for control and power in a relatively
limited sphere of influence: from his immediate family to the
wider group of coworkers and chance victims. Criminally versatile
psychopaths move from victim to victim, acquiring a tally of women
emotionally and physically destroyed; elderly people bilked of
their life savings; charities robbed of their donations; children
tortured and mutilated. The corporate psychopath not only affects
everyone in the company's staff; his misdeeds have the potential
to ruin the lives of thousands. But the political psychopath,
in a position of the utmost prestige, power, and influence, has
the potential to rule - and ruin - empires. His influence reaches
level of society and his decisions have the potential to affect
billions.
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